Improving Navigation for Blind People in the Developing Countries: A UI/UX Perspective


  • Meghla Mehnaz Rose Universiti Teknologi Malaysia
  • Masitah Ghazali Universiti Teknologi Malaysia



Assistive technology, Disabilities, Qualitative, Legally blind, User-interface, User-experience


Assistive technology (AT) has made many tasks possible for people with disabilities. Unfortunately, almost no technology is developed centered around the blind people of developing countries when it comes to navigating. This study explored blind people's concerns and determined the type of design and interaction of a navigation application that are more convenient and favored by blind users. Qualitative research was used to study the problems faced by blind people of developing countries while navigating. Blind people of two organizations in Bangladesh participated voluntarily in the research. The data obtained were analyzed using thematic analysis of ATLAS.ti. The data indicated that merely traveling with the white cane was not enough and there were a lot of problems faced when going from one place to another. A preference was shown for voice-assisted devices. The data were used to build two types of accessible prototypes with good UX, but different interactions, design, layout, spoken content and audio descriptions. Later, the usability testing was performed to investigate the effectiveness of the two types of prototypes from the UI/UX perspective. The results indicated that there was a greater preference for a layout with more spacing and buttons closer to the hands. Audio descriptions, spoken content and being able to navigate using the application also instills a sense of independence. The study contributes to a better knowledge of design solutions and interactions that legally blind people prefer, and to the creation of navigation tools/apps for the blind, specifically from the developing countries such as Bangladesh.

Author Biographies

Meghla Mehnaz Rose, Universiti Teknologi Malaysia

A fourth year student of UTM, Johor from Bangladesh, with a keen interest in UI/UX and design of accessible technology.

Masitah Ghazali, Universiti Teknologi Malaysia

Masitah is an associate professor at the School of Computing, Universiti Teknologi Malaysia, Masitah teaches courses related to Software Engineering to Computer Science undergraduate students, namely Human-Computer Interaction (HCI), Requirements Engineering and Software Modelling, and Software Quality and Testing. She supervises research students on HCI-related research areas; persuasive technology, physicality, mobile-BCI, that touch upon challenges that currently exist in sustainable behaviour, digital-physical interaction, and emotion detection and expression. With her expertise, she is also a UI/UX advisor for UTMSmart mobile application, UTM Security Dashboard, and UTM COVID-19 interactive website. In addition, she is also a certified tester CTFL and CTAL-TTL, and a certified in requirements engineering CPRE.



How to Cite

Rose, M. M., & Ghazali, M. (2023). Improving Navigation for Blind People in the Developing Countries: A UI/UX Perspective. Journal of Human Centered Technology, 2(1), 1–10.




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